Skip to main content

Digital Retail - Lead Process

J
Written by Josh Harnish
Updated this week

Access from Manager Dashboard

Digital Retail leads can be viewed from the Manager Dashboard.

Click View to review the lead details.

Digital Retail leads can also be viewed from the Leads page. Click the Navigation Menu in the top left corner.


Access from Leads page

Click Leads.

Click View to access Lead Details.

Customer Requests:

Check Availability

Schedule Test Drive

Meet with a Salesperson


Lead Details

Review details including Trade Info, Credit Application, Customer Documents and Vehicles.

Review all Vehicles and expand to see all deal structures the customer built.

Click View to review the Dealer Quote.

Click Expand, Print or Download.


Continue to Desking Process

Once the deal structure is confirmed, click Continue Visit. This will direct the user to Base Payment.

Confirm Customer Info and click Continue

Review Accessories and click Close.

Finalize the Desking process.

Did this answer your question?